Privacy Policy

Business name: Tyler Carroll does business as Dragon Media Co. “Dragon Media” and “Dragon Media Company” are names for that same business, not separate companies.

Effective date: October 8, 2026

Dragon Media Co ("Dragon Media," "we," "us," or "our") is a sole proprietorship owned and operated by Tyler Carroll in Thousand Oaks, California. This Privacy Policy explains how we collect, use, and protect information when you visit https://www.dragonmediaco.com (the "Website"), contact us, use our services, or receive text messages from us (our "SMS Program").

Information We Collect

We collect only the information needed to respond to you and provide our services:

  • Information you give us: your name, email address, phone number (including mobile number), business name, property or project address, and any details you share in forms, emails, calls, or texts.
  • Consent records: the date, time, method (verbal on a call, or written by email or web form), and phone number associated with your consent to receive text messages.
  • Automatically collected information: basic technical data such as browser type, device type, pages viewed, and approximate location, collected through our website platform (Squarespace) and standard cookies or analytics tools.

How We Use Information

  • To respond to inquiries, prepare quotes, and deliver our drone, social media, and SEO services.
  • To schedule, confirm, and follow up on appointments and projects.
  • To send text messages you have agreed to receive (see "SMS / Text Messaging" below).
  • To send invoices, project updates, and other service-related communications.
  • To operate, maintain, and improve our Website.
  • To comply with legal obligations and protect our rights.

SMS / Text Messaging

If you agree to receive text messages from Dragon Media, we use your mobile number only to send low-volume, conversational messages such as appointment confirmations, reminders, and follow-ups related to your inquiry or project. We do not send mass marketing blasts.

  • How consent is collected: verbally during a phone call (we ask, "Is it okay if I text you at this number to confirm or follow up?") or in writing by email. Consent is recorded in our customer management system (GoHighLevel).
  • Message frequency varies based on your appointment or project.
  • Message and data rates may apply.
  • Opt out: reply STOP at any time to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again.
  • Help: reply HELP, email info@dragonmediaco.com, or call (805) 433-3617.
  • Consent to receive texts is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers (such as our messaging platform and wireless carriers) that process it solely to deliver messages on our behalf.

How We Share Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We share information only:

  • With service providers who help us run our business (for example, website hosting, CRM and messaging, email, scheduling, payment processing, and cloud storage), who may use it only to provide services to us;
  • When required by law, subpoena, or legal process, or to protect our rights, safety, or property; or
  • With your permission.

Cookies and Do Not Track

Our Website, hosted by Squarespace, uses cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings. Our Website does not currently respond to "Do Not Track" browser signals.

Data Retention and Security

We keep personal information only as long as needed for the purposes described above, including keeping records of SMS consent and opt-outs as required for compliance. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

Your Choices and California Privacy Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing info@dragonmediaco.com. California residents may request information about how we share personal information with third parties for their direct marketing purposes (California Civil Code §1798.83); we do not share personal information with third parties for their direct marketing purposes. We will not discriminate against you for exercising any privacy right.

Children's Privacy

Our Website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Dragon Media Co (Tyler Carroll, sole proprietor)
1594 Calle Fidelidad, Thousand Oaks, CA 91360
Email: info@dragonmediaco.com
Phone: (805) 433-3617
Text: (805) 500-0685
Website: https://www.dragonmediaco.com